Hoplr only sends useful emails about new neighbourhood posts to keep your mailbox organised. You receive a weekly overview unless you have already been online after the latest post. Daily emails are only sent if you are less active or for important external messages. You can adjust your email preferences yourself via the settings. To miss nothing, use the Hoplr app with push notifications.
Hoplr tries to keep your mailbox as organised as possible. That is why we only send you emails about new posts in your neighbourhood when it is truly useful. Below you can read how our different emails work and why you sometimes do or do not receive them.
1. The weekly overview ('weekly summaries')
The weekly overview remains the staple for every neighbourhood user. Here we bundle the most important activities of the past week. You will always receive this email, except when you have already been online yourself after the latest post in your neighbourhood was made. In that case, we assume you are already informed.
2. The daily emails (New general posts)
In addition to the weekly overview, we also send daily updates ('in the morning or evening') with an overview of the very latest posts. You may stop receiving these emails at some point. This can have several reasons:
You are an active app user: Do you use the Hoplr app regularly? Then we assume you already view the posts there. To spare your inbox, we then do not send you extra emails about those same posts.
You have not been online for a while: When you have not opened the app or website for a longer period (several months), we automatically reduce the frequency of daily emails.
Relevant external posts: In some cases, you will still receive the email, even if you are less active. This happens when there is an important message from an external partner (such as your local authority or an association) or from Hoplr itself. We want to be sure you do not miss important information about your living environment.
Would you like to adjust your settings?
You always retain control over which emails you receive. Would you like to change your preferences?
Go to your Settings.
Choose Email settings.
Tick or untick which notifications you want to receive by email.
Tip: Want to miss nothing? Then use the Hoplr app and turn on push notifications for the categories that are important to you. Read here how to install the app.
(Last updated on: 22/05/2026)