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Frequently Asked Questions

  • Hoplr House Rules
  • What is Hoplr's revenue model?
  • How do I change my address after moving?
  • How do I change my email address?
  • How can I manage or disable push notifications?
  • How do I post a message?

🔥 New on Hoplr

  • Why is my neighbourhood no longer active on Hoplr?

Getting Started with Hoplr

  • Why is my neighbourhood no longer active on Hoplr?
  • Which language may I use on Hoplr?
  • How can I download the Hoplr app?
  • How do I invite friends or neighbours?

About Hoplr

  • Hoplr House Rules
  • What is Hoplr's revenue model?
  • Does Hoplr have ISO certification?
  • Where does the name Hoplr come from?

My account

  • How do I change my address after moving?
  • How do I change my email address?
  • Why is my neighbourhood no longer active on Hoplr?
  • I no longer have access to my Multi-Factor Authentication code (2FA) app. What now?
  • Where can I find my Multi-factor authentication code (2FA)?
  • Languages and translation on Hoplr

Emails and Notifications

  • How can I manage or disable push notifications?

Neighbourhood Calendar

  • Which activities am I allowed to share?
  • How do I add an activity to the calendar?

Neighbourhood Messages

  • How do I post a message?
  • Can I follow surrounding neighbourhoods?
  • How do I report a message?
  • How do I post a Help Request?

Marketplace

  • Guidelines for the 'Marketplace' Section
  • Which listings am I allowed to post?

Local Guide

  • How do I register my business in the Local Guide?
  • How do I create an association?
  • How do I add a co-administrator to my association?

Private chats and chat groups

  • How can I contact someone from another neighbourhood?

Privacy and terms

  • Am I allowed to share messages or information from the Hoplr neighbourhood elsewhere?
  • Is a neighbour allowed to share information about me on Hoplr?
  • Why is my address visible on Hoplr?
  • What about language legislation on Hoplr?

External organisations

  • What are external parties or organisations?
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