How do I post a Help Request?

Hoplr makes it easy to post help requests for daily tasks, care, meals, or specific expertise in your neighbourhood. Via the app or website, you can quickly share a help request, choose the reach and category, and afterwards mark your message as resolved and thank neighbours.

Need help in the neighbourhood?

Are you looking for a helping hand for a task you can’t do yourself at the moment? Whether you are temporarily less mobile due to health reasons, or simply looking for someone with specific experience: the Hoplr neighbourhood is here for you.

Think, for example, of help with:

  • Daily tasks: Raising the blinds, walking the dog, or doing the shopping.

  • Care and meals: Cooking together or bringing a fresh meal.

  • Specific expertise: Such as a midwife, a tutor, or someone handy with technology.

Want to make a difference for someone else? You can of course also post a help request for someone else in your neighbourhood who is not on Hoplr themselves, such as an elderly neighbour. Together we make the neighbourhood more caring!


 

How to post a help request:

Via the app 📱

  1. Start your message: Open the Hoplr app and tap the plus sign (+) at the bottom. Then choose the option 'Help request'.

  2. Describe your request: Give your help request a clear title and explain in the description exactly what help you are looking for.

  3. Choose your reach: * Followers: Tick 'Visibility' to also show your message to people who follow your neighbourhood (such as neighbours from surrounding districts).

    1. External parties: Do you want local organisations (such as the municipality or a care institution) to see your request as well? Then tick 'Share with external parties'.

  4. Add details: * Select up to two relevant categories to make your message easier to find (optional).

    1. Optionally add a photo or attachment via the camera or paperclip icon for extra clarification.

  5. Post: Tap 'Post message' to share your request with the neighbourhood.

 

Via the website 💻

  1. Log in at www.hoplr.com.
  2. Click the button at the top to create a new message and select ‘Help request’.
  3. Create your request and fill in a description.
  4. Do you want your message to also be visible to followers of your neighbourhood? Then tick the box at 'Visibility'.
  5. Choose up to two suitable categories for your help request. (optional)
  6. Optionally add a photo or attachment.
  7. 'Share with external parties': To make your help request visible to external parties, tick this box.
  8. Click 'Post message'. 
  9. Your message has now been posted in your neighbourhood. Neighbours can easily start a private conversation via a button to offer help.

Have you received help?

  • Mark your help request as 'Resolved' with the toggle under your message. This helps keep the neighbourhood feed clear.
  • When you close your help request, you can thank your neighbours by clicking the 'Thank you' button. They will then receive a notification of your appreciation.

Examples of help requests

  • Companionship wanted for sick lady
  • Can someone help with shopping?
  • Who wants to walk my dog?

Hoplr makes it easy to ask for help and support each other as a neighbourhood!


 

(Last updated on: 26/02/2026)

Got more questions? Contact us.

Send an email to support@hoplr.com

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