How do I submit a Help Request?

Hoplr makes it easy to submit help requests for daily tasks, care, meals, or specific expertise in your neighborhood. Through the app or website, you can quickly share a help request, choose reach and category, and after completion, mark your message as resolved and thank neighbors.

Need help in the neighborhood?

Are you looking for a helping hand for a task you can't do yourself at the moment? Whether you are temporarily less mobile due to health reasons or simply looking for someone with specific experience: the Hoplr neighborhood is here for you.

For example, think of help with:

  • Daily tasks: Raising the shutters, walking the dog, or doing groceries.

  • Care and meals: Cooking together or delivering a fresh meal.

  • Specific expertise: Such as a midwife, a tutor, or someone handy with technology.

Want to do something for someone else? Of course, you can also submit a help request for someone else in your neighborhood who isn't on Hoplr themselves, such as an elderly neighbor. Together, we make the neighborhood more caring!


 

How to submit a help request:

Via the app 📱

  1. Start your message: Open the Hoplr app and tap the plus sign (+) at the bottom. Then select the 'Help request' option.

  2. Describe your request: Give your help request a clear title and explain in the description exactly what you need help with.

  3. Choose your reach: Followers: Check 'Visibility' to also show your message to people who follow your neighborhood (such as neighbors from surrounding areas).

    • External parties: Do you want local organizations (such as the municipality or a care institution) to see your request as well? Then check 'Share with external parties'.

  4. Add details: Select up to two relevant categories to make your message easier to find (optional).

    • Optionally, add a photo or attachment via the camera or paperclip icon for extra clarification.

  5. Post: Tap 'Post message' to share your request with the neighborhood.

 

Via the website 💻

  1. Log in at www.hoplr.com.
  2. Click the button at the top to create a new message and select ‘Help request’.



    Schermafbeelding 2026-02-26 om 12.20.42.png
     
  3. Enter your request and fill in a description.


     
  4. Do you also want your message to be visible to followers of your neighborhood? Then check the box next to 'Visibility'.


     
  5. Choose up to two appropriate categories for your help request. (optional)


     
  6. If desired, add a photo or attachment.


     
  7. 'Share with external parties': To make your help request visible to external parties, check this box.
     
  8. Click 'Create message'.


     
  9. Your message has now been posted in your neighborhood. Neighbors can easily start a private conversation via a button to offer help.


Did you receive help?

  • Mark your help request as 'Solved' using the toggle under your message. This helps keep the neighborhood feed organized. 

    Schermafbeelding 2026-02-26 om 12.25.30.png

     
  • When you close your help request, you can thank your neighbors by clicking the 'Thank you' button. They will then receive a notification of your appreciation.

    Schermafbeelding 2026-02-26 om 12.26.05.png

 


Examples of help requests

  • Companionship wanted for ill lady
  • Can someone help with groceries?
  • Who can walk my dog?

Hoplr makes it easy to ask for help and support each other as a neighborhood!


 

(Last updated on: 02/26/2026)

More questions? Contact us

Send an email to support@hoplr.com

Articles in this section

See more