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Frequently asked questions

  • User reviews and experiences with Hoplr
  • Who has access to the content of my Hoplr neighbourhood?
  • What is Hoplr's business model?
  • How do I get a neigbourhood code?
  • I'm moving, what do I do with my Hoplr account?
  • How can I change my e-mail address?
  • How can I delete my Hoplr account?
  • What should I do if I forgot my password?
  • How do I post a message?
  • Is Hoplr safe?
  • How can i change which push notifications and mails I get?

House rules

  • Hoplr house rules
  • Hoplr manifesto

About Hoplr

  • User reviews and experiences with Hoplr
  • Who has access to the content of my Hoplr neighbourhood?
  • What is Hoplr's business model?
  • What can I do with Hoplr?
  • What is Hoplr?
  • Who founded Hoplr?
See all 14 articles

Start with Hoplr

  • How do I get a neigbourhood code?
  • What is neighbour help with Hoplr?
  • Mobile app for Android
  • How can I use Hoplr to get help from a neighbour?
  • Mobile app for iPhone
  • How do I register on Hoplr?
See all 14 articles

My account

  • I'm moving, what do I do with my Hoplr account?
  • How can I change my e-mail address?
  • How can I delete my Hoplr account?
  • What should I do if I forgot my password?
  • How can I edit my profile?
  • How can I modify my profile name?
See all 16 articles

Neighbourhood messages

  • How do I post a message?
  • How can I post an image on Hoplr?
  • How can I change a message after it has been posted?
  • How can I delete a message after it has been posted?
  • How does the neighbourhood filter work?
  • What kind of messages can I post in my neighbourhood?
See all 31 articles

Hoplr Chat

  • How can I start a private chat?
  • How can I hide a conversation?
  • Block and delete chat messages
  • When should I use the group chat?
  • How can I start a group chat?
  • How can I see the participants of a group chat?
See all 8 articles

Privacy and conditions

  • Is Hoplr safe?
  • What does Hoplr mean with a 'closed' neighbourhood network?
  • What does Hoplr need my data for?
  • What happens to my data if I delete my account?
  • Why is my address visible on Hoplr?
  • Is Hoplr reliable?
See all 10 articles

Hoplr Partners

  • How can I communicate with an external party in my area?
  • Is my local government connected to Hoplr?
  • What is an external party?
  • What are external parties saying about Hoplr?
  • Do external parties get access to Hoplr neighbourhoods?
  • How time-consuming is Hoplr for external parties?
See all 10 articles

Email and notifications

  • How can i change which push notifications and mails I get?
  • How can I ignore messages from external parties?
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