Help overview

🔥 New on Hoplr

• Why am I receiving fewer emails?
• Why is my neighbourhood no longer active on Hoplr?

Getting Started with Hoplr

• Why is my neighbourhood no longer active on Hoplr?
• Which language may I use on Hoplr?
• How can I download the Hoplr app?
• How do I invite friends or neighbours?

About Hoplr

• Hoplr House Rules
• What is Hoplr's revenue model?
• Does Hoplr have ISO certification?
• Where does the name Hoplr come from?
• What if there is damage or an accident during neighbour-to-neighbour services?

My account

• How can I change my address when I move?
• How do I change my email address?
• Why is my neighbourhood no longer active on Hoplr?
• I no longer have access to my Multi-Factor Authentication code (2FA) app. What now?
• Where can I find my Multi-factor authentication code (2FA)?
• I already have an account, how do I log in?

See all 7 articles

Emails and Notifications

• Why am I receiving fewer emails?
• How can I manage or disable push notifications?

Neighbourhood Calendar

• Which activities am I allowed to share?
• How do I add an activity to the calendar?

Neighbourhood Messages

• How do I post a message?
• How do I unfollow surrounding neighbourhoods?
• Why can people from other neighbourhoods read our posts?
• Can I follow surrounding neighbourhoods?
• How do I report a message?
• How do I post a Help Request?

Marketplace

• Guidelines for the 'Marketplace' Section
• Which listings am I allowed to post?

Local Guide

• How do I register my business in the Local Guide?
• How do I create an association?
• How do I add a co-administrator to my association?

Private chats and chat groups

• How do I know if my chat message has been read?
• How can I contact someone from another neighbourhood?
• Where can I find my chat messages?

Privacy and terms

• Am I allowed to share messages or information from the Hoplr neighbourhood elsewhere?
• Is a neighbour allowed to share information about me on Hoplr?
• Why is my address visible on Hoplr?
• What about language legislation on Hoplr?

External organisations

• What are external parties or organisations?